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Drive out fear
Business leaders: when I use the word “culture”, do you screw up your face and say “Love and peace, man”? I’m no aging hippie; in any case, I was born 10 years too late to be part of that movement....
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Theory X? Why?
I speak with managers who describe their frustrations at dealing with people they call “stupid”. They get angry at people who are clumsy and fail to learn from mistakes, who don’t share their passion...
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Don’t play games with people
One of the most satisfying contracts I’ve had involved working with a group of team leaders on a manufacturing line back in 2005. We had an introductory tour of the factory floor before we engaged...
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New Models of Leadership?
“Many people live in the hallucination that they can truly lead other people without being able to lead themselves and this is pure fantasy. It is much easier to try to change other people and not...
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Stop de-motivating people
Fresh from running a workshop on responsible leadership, I’m feeling buoyant that the participants entered into the conversation with gusto and were open to the idea that humans engage in their work...
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What is systems thinking? (Part II)
Part II (Thinking Bigger) I reckon that we cannot truly appreciate Georges Seurat’s painting “A Sunday Afternoon on the Island of La Grand Jatte” by examining the individual dots he used to compose...
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It’s not a behavioural problem: it’s the system
Don’t ask a systems thinker for advice on managing performance or staff engagement. They will probably say something pretty fruity and you’ll wind up frustrated by how fervently they trash...
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The Power of We
Interesting what can spark an idea and create insight. Staring at the full moon the other night, I found myself marvelling, yet again, that we’ve been there. That led me to consider the...
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Leadership is an inside job
So the world didn’t end on December 21, surprise, surprise. Here we are in 2013, all systems still intact. I have heard some speak of the Mayan December 21 end-of-all-things-prediction not so much an...
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How do we get to WE?
There is something in the air. Call it my natural human tendency to find patterns in things, but two recent conversations with two different clients in two different cities have reminded me of two...
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Counter-acting the Stockholm Syndrome
Stockholm Syndrome is a psychological phenomenon in which hostages display empathy and sympathy for their captors, often developing positive feelings towards them and defending them. I’m often...
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What does it take for us to work as a team?
Copernicus has been name-checked in a fair few articles I’ve read lately. Good thing too. Working with a client a couple years ago, we illustrated the concept of “shifting consciousness” with a...
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What is sociometry?
Carl Sagan has said, “There is no hint that help will come from elsewhere to save us from ourselves.” He goes on to say that we have “a responsibility to deal more kindly with each other.” Where can...
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What the world needs now…
…is love sweet love. As Burt Bacharach and Hal David said, that’s the only thing that there’s just too little of. I shall resist reminding you of the many horrible and ugly things happening in the...
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